Help Centre

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Help Centre

Post by Andamo on Mon Aug 15, 2011 12:51 pm

Hello and welcome to Musicophilia!

We hope that you are having a great time here. However, we understand that certain technical issues may arise in the forum and you would like to seek help for that. No problem. Here's the place to ask those questions.


Examples:

1) The "How do I" 's....(edit a post, change my avatar, stop others from sending emails)

2) You can discuss a rule in the forum and offer suggestion for change:

I encountered this rule when I tried to post a link.
New members are not allowed to post external links or emails for 7 days. Please contact the forum administrator for more information.
I suppose it's more preventive for spam.


3) Anything personal, including reports of other misbehaving members, should be reported to the local moderator of each forum, or any global moderators and administrators. Thank you!

Happy posting,
Andamo


Last edited by Andamo on Mon Aug 15, 2011 2:08 pm; edited 2 times in total
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Re: Help Centre

Post by job's coffin on Mon Aug 15, 2011 1:50 pm

Hmmm...I can try to look at the admin panel and see if we can remove that. Smile

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Re: Help Centre

Post by debeauvoir on Mon Aug 15, 2011 1:53 pm

Thank you so much for bringing that up! I have been wondering the same thing!
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Re: Help Centre

Post by UpOnThe101 on Mon Aug 15, 2011 1:57 pm

I know how to remove it, Mitch, so if you have issues, just let me know. Very Happy
Yes, it's to prevent spam, but most of the members who have joined are not spammers, so we should be ok. Smile Thanks for bringing it up!

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Re: Help Centre

Post by Andamo on Mon Aug 15, 2011 2:01 pm

No problem everyone.

I think it something safe to keep now that I've thought about it.
Perhaps you can change the length of time that blocks members from posting spam. (say 3 days?)

===================

Another thing. If the welcome centre is alright with all the "Help/ Forum Help" issues posted in one unified thread, the "Help Centre", then I will edit my first post and make this thread open for any issues in the forum. (technical side)


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Re: Help Centre

Post by UpOnThe101 on Mon Aug 15, 2011 2:02 pm

Sure thing. Smile

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Re: Help Centre

Post by Andamo on Mon Aug 15, 2011 2:09 pm

UpOnThe101 wrote:Sure thing. Smile

Done Smile

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Re: Help Centre

Post by Andamo on Mon Aug 15, 2011 2:27 pm

We used to be able to change usernames. I suppose that's no longer an option?

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Re: Help Centre

Post by Andamo on Mon Aug 15, 2011 2:29 pm

I've also noticed that after posting a messge, the forum doesn't automatically redirect you back to the thread. Instead it stops and gives you options below:

Information

Your message has been entered successfully.

Click here to view your message

Click here to return to the forum

Unless you use quick reply.

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Re: Help Centre

Post by UpOnThe101 on Mon Aug 15, 2011 2:29 pm

I think it'd be better to let an admin know when you want to change it to avoid confusion... it's better to do it early on before the forum grows. Smile
And that's another issue I'm looking into... the defaults forumotion has are different from what I'm used to, too.

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Re: Help Centre

Post by Andamo on Mon Aug 15, 2011 2:36 pm

UpOnThe101 wrote:I think it'd be better to let an admin know when you want to change it to avoid confusion... it's better to do it early on before the forum grows. Smile
And that's another issue I'm looking into... the defaults forumotion has are different from what I'm used to, too.

Please pass it on for me.

I believe the two other admins are:

Rabbit On The Run
shattering sea

Correct me if I am wrong

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Re: Help Centre

Post by UpOnThe101 on Mon Aug 15, 2011 2:42 pm

You got it. Very Happy They're great admins!

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Re: Help Centre

Post by Andamo on Mon Aug 15, 2011 2:45 pm

UpOnThe101 wrote:You got it. Very Happy They're great admins!

Haven't talk to them much yet, but did with the mod

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Re: Help Centre

Post by UpOnThe101 on Tue Aug 16, 2011 11:11 am

Andamo wrote:I've also noticed that after posting a messge, the forum doesn't automatically redirect you back to the thread. Instead it stops and gives you options below:

Information

Your message has been entered successfully.

Click here to view your message

Click here to return to the forum

Unless you use quick reply.

I asked about it and they said it's their default now... though sometimes it works for me. Dead Banana
I did fix the quoting problem though. Smile

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Re: Help Centre

Post by Andamo on Tue Aug 16, 2011 12:04 pm

UpOnThe101 wrote:
Andamo wrote:I've also noticed that after posting a messge, the forum doesn't automatically redirect you back to the thread. Instead it stops and gives you options below:

Information

Your message has been entered successfully.

Click here to view your message

Click here to return to the forum

Unless you use quick reply.

I asked about it and they said it's their default now... though sometimes it works for me. Dead Banana
I did fix the quoting problem though. Smile


Thanks UpOnThe101,

If it's default now, old forums created aren't affected by the new change? Just wondering

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Re: Help Centre

Post by UpOnThe101 on Tue Aug 16, 2011 12:08 pm

Apparently not. =/ Weird how it works lol.

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Re: Help Centre

Post by Andamo on Tue Aug 16, 2011 12:13 pm

Thanks for the info forum master!

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Re: Help Centre

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